These Terms of Use ("Terms") govern the contractual relationship between you and rawlenses media, proprietor Filip Nies, Am Sonnenhang 20, 57223 Kreuztal, Germany (VAT ID DE362309606) ("créatifs", "we", "us"), operator of the website www.creatifs.com and the associated platform (the "Platform"). Contact: hello@creatifs.com.

The Platform is a curated marketplace that helps businesses ("Bookers") discover, brief, book and pay content creators ("Creators"). We provide software, discovery, project workflow, contracting and payment facilitation tools. We are not party to any service contract concluded between a Booker and a Creator through the Platform (see § 6).

• Use of the Platform requires an account. You must be at least 18 years old and have the legal capacity to enter into contracts.
• Registration may occur via email/password or a supported OAuth provider. You are responsible for keeping your credentials confidential.
• Bookers register as a business (Unternehmer, § 14 BGB). Creators may register as businesses or as consumers to the extent permitted by applicable trade law.
• You must provide accurate, complete information and keep it up to date. We may suspend accounts if information is materially incorrect or misleading.
• One account per person or entity. Sharing accounts is not permitted.

Paid access to Booker features is offered as monthly or yearly subscriptions ("Explorer", "Pro", "Agency"). Current prices are shown at creatifs.com/pricing and are inclusive of statutory VAT where applicable.

• Subscriptions renew automatically at the end of each billing period unless cancelled beforehand.
• You may cancel at any time from Settings → Plans. Cancellation takes effect at the end of the current billing period.
• We may adjust prices with at least 30 days' prior notice. If you object in time, the subscription ends when the new price would take effect.
• Launch pricing (where offered) applies for as long as the subscription remains uninterrupted; ending or downgrading it forfeits the launch rate.

Where you act as a consumer within the meaning of § 13 BGB, you have a 14-day right of withdrawal pursuant to §§ 355, 356 BGB. To withdraw, send an unambiguous statement (e.g. email to hello@creatifs.com) within 14 days of contract conclusion.

The right of withdrawal expires early for digital content and services once we begin performance with your express prior consent and your acknowledgement that this consent causes loss of the withdrawal right (§ 356 (5) BGB). Bookers who register as businesses have no statutory withdrawal right.

Signed-in users without an active paid subscription can browse a limited number of Creator profiles per rolling window ("Fair Use"). Fair-Use limits, discovery bandwidth and platform functionality may change at any time and are not part of any paid product's essential features.

Accounts without an active paid subscription receive 500 MB of file storage, and uploaded files are automatically deleted 30 days after upload. Keep your own copy of anything you need: we are not obliged to restore files removed under this retention rule. Subscribing to a paid plan before the 30 days elapse preserves the files under that plan's storage allowance. Statutory retention of invoices, contracts and signature audit trails is unaffected.

Every project engagement between a Booker and a Creator is a direct contract between those two parties. créatifs acts solely as a technical intermediary and payment facilitator. We do not warrant the availability, quality, timeliness or legality of a Creator's services, nor a Booker's ability to pay outside of the Stripe-secured flow described in § 7.

Contracts, briefs, quotes and deliverables are created inside the Platform to help the parties document their agreement. Where a party uploads or generates a contract, they are responsible for its legal accuracy and enforceability.

Marketplace payments are processed by Stripe Payments Europe, Ltd. (Ireland) via Stripe Connect. At booking the Booker's card is securely stored with Stripe together with a mandate to charge it later — no amount is held, blocked or reserved. The payment is charged in a single step when the Booker settles it, or automatically 7 days after project acceptance if no other payment method has settled by then. créatifs never holds, pools or takes custody of Booker or Creator funds.

• The Booker pays the agreed project budget plus a 10% platform fee. Creators receive 100% of the project budget net of statutory deductions Stripe applies.
• Stripe Tax calculates and applies VAT/GST where applicable. Dual invoicing (créatifs → Booker for the platform fee; Creator → Booker for the services) is generated automatically.
• Creator payouts require successful Stripe Connect onboarding (identity, tax, banking). Creators are solely responsible for correctly declaring and paying their own taxes and social contributions.
• Refunds and chargebacks follow Stripe's rules and the cancellation logic documented in the project workspace.

The Platform offers a built-in typed / drawn electronic signature ("simple electronic signature", § 2 No. 10 eIDAS Regulation). Each signature is captured with a timestamped audit trail (signer identity, IP, user-agent) and stored for at least 10 years to satisfy German commercial and tax retention obligations (§ 147 AO). Where higher signature levels (advanced / qualified) are legally required, the parties must use a separate qualified trust-service provider.

You agree not to:

• upload or distribute unlawful, infringing, defamatory, discriminatory, obscene, or otherwise harmful content;
• impersonate any person or entity or misrepresent your affiliation;
• scrape, mirror, resell, or otherwise commercially exploit the Creator directory outside the intended booking flow;
• circumvent our platform fee by moving negotiations off-platform after being introduced through créatifs;
• interfere with the Platform's integrity, security, or availability, or reverse-engineer any part of it.

Where a Booker and a Creator are introduced, matched or otherwise brought into contact through créatifs — including via the directory, search, quote requests, messaging, roster, shared lists or any other Platform surface — the resulting engagement must be contracted and paid through the Platform. Conducting the booking, negotiating fees, signing contracts or settling payment for such an engagement outside of créatifs (including through direct email, DMs, bank transfer, invoicing tools or any third-party marketplace) constitutes circumvention and is a material breach of these Terms.

In case of circumvention we reserve the right to (i) suspend or terminate the accounts of the parties involved with immediate effect and without refund of any active subscription, and (ii) claim liquidated damages equal to the platform fee that would have accrued had the engagement been processed on the Platform (10% of the total off-platform contract value), plus reasonable costs of investigation and enforcement. The right to prove higher actual damages, and the other party's right to prove lower damages, remain unaffected.

Pre-existing relationships that demonstrably existed before the parties met through créatifs are exempt. The burden of proof for such a pre-existing relationship lies with the party invoking it.

You retain ownership of the content you upload (briefs, deliverables, portfolio items, contracts). You grant créatifs a worldwide, royalty-free, non-exclusive licence to host, cache, transcode and display that content solely to operate the Platform and provide the services you request.

Rights transfers between Booker and Creator (e.g. usage rights, exclusivity, buyouts) are governed by the contract signed between them, not by these Terms.

Promotion of your profile (Creators). Using your work, name, handle or likeness in créatifs marketing — for example reposting on social platforms, collaborator tagging, newsletters or press material — is not part of these Terms. It requires the separate, optional permission described in the Profile Promotion Terms, which you can give or withdraw at any time in your profile settings. Without that permission we only use your content to operate the Platform as described above.

You warrant that you hold all rights required to grant the licences in this section, that the content is free from third-party rights (including the rights of co-authors, agencies, clients, depicted persons, trademark, design and property owners, and music or other licensed material), and that any required releases and consents have been obtained. You will indemnify créatifs against third-party claims arising from a breach of this warranty.

"créatifs" is a wordmark of rawlenses media. The Platform, its source code, design, editorial content, database structure and rankings are protected by copyright, database rights (§ 87a UrhG) and applicable trademark law. Nothing in these Terms grants you any right in our marks or proprietary software beyond the limited right to use the Platform as intended.

We are liable without limitation for damages caused by intent or gross negligence and for damages arising from injury to life, body or health, as well as under the German Product Liability Act.

For breaches of essential contractual obligations (cardinal duties) caused by ordinary negligence, our liability is limited to the foreseeable damage typical for this type of contract. Further liability is excluded to the extent permitted by law.

We assume no liability for the accuracy, quality, legality, or fitness for purpose of any content supplied by Bookers or Creators, nor for the outcome of any project contracted through the Platform.

We strive to keep the Platform available at all times but do not guarantee uninterrupted access. Planned maintenance is announced where reasonably possible. We may suspend features temporarily for maintenance, security, or legal reasons.

You may delete your account at any time via Settings → Profile, or by emailing hello@creatifs.com. Statutory retention obligations (invoices, signatures, tax records for up to 10 years under § 147 AO) apply.

We may terminate or suspend accounts with immediate effect for material breach of these Terms, fraud, or repeated abuse. Ordinary termination by us is possible with 30 days' notice.

We may amend these Terms where necessary for legal, security, or operational reasons. We will notify you by email at least 30 days before the change takes effect. If you do not object in writing within that period, the amended Terms are deemed accepted. We will inform you of this consequence in the change notice.

These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG).

For merchants (Kaufleute), legal persons under public law and public special funds, the exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms is Stuttgart, Germany. Consumers retain the protection of the mandatory provisions of their country of residence.

The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr/. We are neither willing nor obliged to participate in consumer arbitration proceedings within the meaning of § 36 VSBG.

Should any provision of these Terms be or become invalid, the remaining provisions shall remain in force. The invalid provision shall be replaced by a valid one that comes closest to the economic intent of the parties.