Data Deletion

    GDPR Art. 17 · Last updated 15 July 2026

    You have the right to request deletion of the personal data créatifs holds about you at any time (Art. 17 GDPR). This page explains exactly how to do it, how quickly we respond, and what — for legal reasons — we are required to keep.

    Option A — Delete your account yourself

    1. Sign in at creatifs.com/login.
    2. Go to Settings → Profile → Danger zone.
    3. Click Delete account and confirm the prompt.

    Your account and directly linked personal data are removed within 7 days. Public content (e.g. a Creator directory listing built from public sources) is unpublished immediately.

    Option B — Email request

    If you cannot access your account, or you are listed in the créatifs directory without an account, send an email to hello@creatifs.com with:

    • The subject line "Data Deletion Request".
    • The email address, username or public profile URL you want removed.
    • A short statement confirming that you are the person concerned (or authorised to act on their behalf).

    We verify the request to prevent malicious deletion and act within 30 days (usually within 7).

    Meta / Instagram data

    Where a Creator connected an Instagram account via Meta Login, revoking access removes créatifs's permissions and stops future syncs. To revoke: open your Instagram app → Settings → Apps and websites → Active → find "créatifs" → Remove. To also delete the Instagram-derived data we previously stored, email us as described in Option B — a Meta revocation alone does not delete historical data on our side.

    Data we are required to retain

    German commercial and tax law obliges us to retain certain records even after account deletion:

    • Invoices, contracts and signature audit trails — 10 years (§ 147 AO, § 257 HGB).
    • Anti-fraud and abuse records — for as long as necessary to establish, exercise or defend legal claims.

    These records are moved to restricted archival storage, accessed only for the legal purpose above, and deleted at the end of the retention period.

    Your other rights

    You may also request access, rectification, restriction, portability, or object to processing — see the full list in our Privacy Policy. You can lodge a complaint with the Landesbeauftragte für den Datenschutz Baden-Württemberg at any time.

    Contact

    rawlenses media, Filip Nies · Am Sonnenhang 20, 57223 Kreuztal, Germany
    hello@creatifs.com