1. Sign in at creatifs.com/login.
2. Go to Settings → Profile → Danger zone.
3. Click Delete account and confirm the prompt.

Deletion is processed after confirmation, unless payments are still being settled; settle or refund these first. Where a creator record must be kept because of a financial record, its public profile is hidden and identifying details are removed or anonymised rather than leaving the original listing active. Backup copies expire on their normal rotation.

If you cannot access your account, or you are listed in the créatifs directory without an account, send an email to privacy@creatifs.com with:

• The subject line "Data Deletion Request".
• The email address, username or public profile URL you want removed.
• A short statement confirming that you are the person concerned (or authorised to act on their behalf).

We verify the request to prevent malicious deletion and act within 30 days (usually within 7). If the profile was created from public sources before you joined, you can also use the verified directory removal processor the removal link in your invitation email.

Where a Creator connected an Instagram account via Meta Login, revoking access removes créatifs's permissions and stops future syncs. To revoke: open your Instagram app → Settings → Apps and websites → Active → find "créatifs" → Remove. To also delete the Instagram-derived data we previously stored, email us as described in Option B — a Meta revocation alone does not delete historical data on our side.

German commercial and tax law obliges us to retain certain records even after account deletion:

• Invoices, payment records, contracts and signature audit trails — for applicable statutory periods, up to 10 years where required by German commercial and tax law.
• Anti-fraud and abuse records — for as long as necessary to establish, exercise or defend legal claims.

These records are moved to restricted archival storage, accessed only for the legal purpose above, and deleted at the end of the retention period.

You may also request access, rectification, restriction, portability, or object to processing — see the full list in our Privacy Policy. You can lodge a complaint with a data-protection supervisory authority at any time.

rawlenses media, proprietor Filip Nies · Am Sonnenhang 20, 57223 Kreuztal, Germany
Postal address: Königstraße 18, 70173 Stuttgart, Germany
privacy@creatifs.com